Support Online Accounts General Accounts

General Online Accounts & Email

Email, social media, banking portals, shopping accounts, medical records—these are the backbone of modern life. Without a record of them, your trusted contacts won't know they exist. And even if they do, they won't be able to access them. The General Online Accounts section is where you document everything else: the accounts that don't fit into specialized categories.

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What You Can Store

Service Name & URL

Gmail, Amazon, Bank of America, LinkedIn, Facebook, etc.—and the exact website address.

Username & Email

Which email or username you use to log in. Some services use email, others use custom usernames.

Password

Your login password, encrypted end-to-end. Only people you authorize will see it.

Recovery Email & Phone

Alternate email or phone number the service uses for account recovery.

Security Notes

Account number, PIN, security questions, or any other details relevant to accessing or recovering the account.

Account Type & Importance

Critical (email, banking), important (insurance, investment), or discretionary (social media). Helps prioritize.

How to Add a General Online Account

1

Go to Online Accounts and tap "Add Account"

Navigate to Trust Blocks' Online Accounts section.

2

Select the service or "General Account"

If your service (Gmail, Amazon, Bank of America) is in the list, select it. Otherwise, choose "Custom" or "General Account."

3

Enter the website URL

Type the exact URL: gmail.com, amazon.com, bankofamerica.com. This helps your trusted contacts navigate directly to the login page.

4

Add your username or email

What do you type to log in? Your email, or a custom username?

5

Enter your password

Type your login password. Trust Blocks encrypts it end-to-end, so only your authorized trusted contacts will see it.

6

Add recovery email and phone (optional)

Include the backup email or phone number you set up for password recovery. This helps your trusted contacts regain access if they forget the password.

7

Add account number or security notes

For banking, insurance, or investment accounts, include the account number. For any account, note important details (PIN, account type, etc.).

8

Mark importance level and set permissions

Is this critical, important, or discretionary? Save and choose who can access it (executor, spouse, trusted family).

Managing Your General Account Entries

Update passwords regularly

When you change a password, come back and update it here. Outdated passwords won't work—and your executor will be locked out.

Delete closed accounts

When you close an account or stop using a service, delete the entry. Keep your list current and relevant.

Use tags to organize

Tag accounts by category: #banking, #email, #social, #shopping. This helps your executor find what they need quickly.

Note accounts with shared access

If a family member also uses an account (like a joint bank account), note that. Your executor needs to know who else has access.

Why This Matters for Your Digital Legacy

Think about your online life. You probably have 50+ accounts: email, social media, banking, shopping, utilities, insurance, medical records, subscriptions, forums, games, and more. Each one is a thread in the fabric of your digital existence.

Without a record of these accounts, your executor has to guess. They might never find your investment accounts or medical records. They might not know about unpaid bills or active subscriptions. They'll miss digital assets, photos, and messages.

By documenting these accounts here, you're creating a complete map of your digital life. You're ensuring nothing gets lost. You're making it easy for your trusted contacts to settle your affairs, access important information, and preserve your digital legacy.

Key Tips

Prioritize critical accounts

Start with email and banking. Everything else relies on email for password recovery, and banking is often needed for estate settlement. Then work backward to less critical accounts.

Check your browser autofill

Your browser remembers dozens of passwords. Go through the autofill list and add any accounts you forgot about to Trust Blocks.

Use strong, unique passwords

If you're not already, start using a password manager (1Password, Bitwarden) for new accounts. This also makes it easier to document them in Trust Blocks.

Don't forget usernames

Many sites use email as the login, but some use custom usernames. Note what you actually type to log in. Your executor will need to know.