Support Essentials Cloud Storage

Cloud Storage

Your photos, documents, backups, and shared family files probably live in iCloud, Google Drive, Dropbox, OneDrive, or Box. Storing access to these accounts ensures your family can recover memories and important documents.

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What You Can Store

Provider Name

Pick from the list (Google Drive, iCloud, Dropbox, OneDrive, Box) or choose Other for less common services.

Username

Usually the email address tied to the account.

Password

The login password.

Notes

What's stored there ("family photos 2010-present"), folder names, or recovery method.

How to Add a Cloud Storage Account

1

Open Essentials in the app

Tap Essentials and select Cloud Storage.

2

Pick the provider

Start typing — Google Drive, iCloud, Dropbox, OneDrive, and Box autocomplete. Anything else, choose Other and type the name.

3

Enter username and password

Both encrypted end-to-end.

4

Note what's stored

In the notes field, briefly describe what your family will find — photos, tax documents, scanned passports, etc. This helps them prioritize.

5

Repeat for each provider

If you use both iCloud and Google Drive, add separate entries. Each is its own essential.

Why This Matters

Cloud storage holds the irreplaceable: family photos, scanned documents, your kids' first years. Without access, those memories can disappear behind a forgotten password — even though they're technically still there. This Essential makes sure that doesn't happen.